Canopy by Hilton Zagreb City Centre

Everything kept us satisfied, the room was fully equipped , breakfast was quite lavish, mainly American type. The hotel is located in the city center, in a walking distance of about 10 minutes from the heart of the city and main parks . The staff was extremely polite and helpful. We stayed on the 4th floor , a family of four, room was spacious and clean.

location 10/10 right by the train station room 10/10 best bathroom i've ever had and the king-size bed was great too (room 123) personnel 10/10 super helpful and friendly staff at reception check-out is 12 noon which is great (refer to "negative" comment below) tram stop just outside as it's a short walk to the center

Canopy Hotel is very comfortable and cozy. The bathroom was new and spotless, and the bed, sheets, and pillows were extremely comfortable. I didn’t have breakfast at the hotel, but I had lunch at their restaurant and it was excellent. Free parking in the garage was also a great bonus. There were occasionally not enough coffee spoons in the room, so we had to ask for more several times. Also, since we left the room a bit later (around 11 a.m.), housekeeping skipped cleaning our room that day. Despite that, the staff was very kind and helpful throughout our stay.

The walk-in shower in the bathroom was superb. Extra items like flannels, good quality tissues, and hand cream were appreciated, as were hooks for 2 towels next to the shower entry. Our room had a very comfortable bed, a clock (thank you so much for that), a window that opened a little, and a big TV screen. Lots of foreign language channels available including one that had English language TV shows, and other channels that provided news. Breakfast was available 7-10am and there were hot items like scrambled eggs, as well as strukli, a traditional Croatian dish. Cold items like cereal, breads, yoghurt and fruit were also on offer. The hotel was about 10 minutes walk from the Central Bus Station, and the same distance from the old town. We caught the bus back to the airport, but finding the platform from where it leaves was difficult, as it was not listed on the information boards. We asked and were told it leaves from Platform 201. It doesn't, but it is nearby. Look towards a fenced area next door to the bus station. The airport bus leaves from inside there. The name of the company that runs the service is Pleso Prijevoz. Bus costs 8 Euros per adult, which makes Uber a good option if there are 2 of you. Cost is around 20 Euros to get from the airport to the hotel.

Only needed a place for a night as we were on our way to Slovenia. We had stayed elsewhere in Zagreb previously, which was very good, but this hotel was two tram stops away from the bus station and so, very handy for our arrival and ongoing travel. Plus the midday check out was nice. The hotel has a very arty vibe and the staff are great. The art works and decor touches are very modern and funky, the ice stations on two floors are a nice touch, and the room was a good size for two people plus suitcases. Beautiful bathroom, great restaurant for dinner (steak was perfect), and breakfast had great choices. Would go back in a heart beat.